Privacy policy

 

Last updated: June 04, 2026

At Perfume Market, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

This website is operated by Perfume Market B.V.

Business Address
Damsluisweg 79
1332 EB Almere
The Netherlands

Email: info@perfumemarket.nl

When we refer to "Perfume Market", "we", "us", or "our" in this Privacy Policy, we are referring to Perfume Market B.V., the company responsible for processing your personal data.

Information We Collect

We collect information that helps us provide our services, process orders, improve your shopping experience, and comply with legal obligations.

The information we may collect includes:

Personal Information

• Name
• Billing address
• Shipping address
• Email address
• Phone number

Order Information

• Products purchased
• Order history
• Payment status
• Delivery preferences

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

Customer Service Information

When you contact us, we may collect information contained in your messages, emails, reviews, or customer support requests.

How We Use Your Information

We use your information only for legitimate business purposes, including:

• Processing and delivering orders
• Providing customer support
• Managing returns and refunds
• Communicating about your orders
• Preventing fraud and unauthorized transactions
• Improving our website and services
• Sending marketing communications when you have consented to receive them
• Complying with legal and regulatory obligations

We collect only the information necessary to provide our services effectively and securely.

Our Commitment to Privacy

We believe that privacy is a fundamental right.

We do not sell, rent, or trade your personal information to third parties.

Your information is used solely to operate our business, fulfil your orders, provide customer support, improve our services, and comply with legal requirements.

Sharing Your Information

To operate our business efficiently, we may share certain information with carefully selected service providers.

These may include:

• Shopify (our e-commerce platform)
• Payment service providers
• Shipping and logistics partners
• Fraud prevention and security providers
• Analytics and marketing service providers
• Professional advisers and regulatory authorities when legally required

All service providers are required to process your information securely and in accordance with applicable privacy laws.

Payments

We do not store or have access to your full payment card details.

Payments are processed securely by trusted third-party payment providers using industry-standard encryption and security measures.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you information about new products, promotions, special offers, and company updates.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly

We will never send marketing communications if you have opted out.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Ensure website functionality
• Improve user experience
• Analyse website performance
• Personalise content and advertising where applicable

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

For more information, please refer to our Cookie Policy.

Data Security

Protecting your information is a priority.

We use appropriate technical, administrative, and organisational measures to safeguard personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures include:

• SSL encryption
• Secure hosting environments
• Access controls and restricted permissions
• Fraud monitoring systems
• Secure payment processing technologies

While no system can guarantee absolute security, we continuously work to maintain a high level of protection for your information.

International Data Transfers

Some of our service providers may process information outside the European Economic Area (EEA).

When this occurs, we ensure that appropriate safeguards are in place, including approved contractual protections and compliance mechanisms required under applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders and contractual obligations
• Provide customer support
• Meet legal, accounting, and tax requirements
• Resolve disputes
• Protect our legitimate business interests

When information is no longer required, it is securely deleted or anonymised.

Your Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy protections, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to certain processing activities
• Withdraw consent at any time
• Request a copy of your personal data
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or our services.

Any updates will be posted on this page with a revised "Last updated" date.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Perfume Market B.V.
Damsluisweg 79
1332 EB Almere
The Netherlands

Email: info@perfumemarket.nl

At Perfume Market, transparency, security, and customer trust are at the core of everything we do. We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable privacy laws.